IEC assigns a dedicated staff called a Customer Focus Team to your program or product. This includes a Program Manager, production and materials personnel, as well as test, quality and other team members needed to make sure your project runs smooth. 

The Program Manager to act as the primary liaison between the customer and all functional groups at IEC. The Program Manager ensures that customer needs are met, and communicated effectively to all areas at IEC. He or she is responsible for new product launches, reports, and all communication between IEC and his or her assigned customer. 

The Program Manager will facilitate his or her customer through all areas of manufacturing, from material procurement and design, through prototype, pilot and full production assembly; as well as systems or box build, final packaging and distribution services.

The Program Manager ensures there is always one point of contact available to the customer.

The mission of  IEC's Customer Focus Teams is to achieve complete customer satisfaction at all times by meeting the requirements and value expectations of our customers.